Which payment methods can Portuguese shoppers use at checkout?

Checkout ships with MB WAY for instant mobile payments, Multibanco references for more cautious buyers, Stripe and Easypay for card processing, plus PayPal and Klarna pay-later. MB WAY and Multibanco are the backbone of Portuguese ecommerce, so both are enabled by default.

How are IVA and e-invoicing handled?

Portuguese IVA is calculated automatically per category — the 23% standard rate plus 13% and 6% reduced rates apply correctly. Every sale auto-reports to the e-Fatura AT portal, and a monthly SAF-T PT export is ready in your dashboard to hand straight to your accountant.

Which carriers do you support and how does the return right work?

CTT Expresso, Chronopost PT, DHL Portugal and GLS Portugal are integrated with automatic label printing. Under EU distance-selling rules the consumer's 14-day right of withdrawal is built into checkout and your returns policy, so buyers can cancel without giving a reason.

Is legal and data-protection compliance shipped by default?

An RGPD-compliant cookie consent banner runs by default following CNPD guidance. Your Lda. or Unipessoal Lda. details with NIF sit in the footer, while the e-Fatura AT connection and SAF-T PT export are active from your very first order.

How long does launch take, what is included and how is it priced?

Your store typically goes live within a few business days. Theme, MB WAY/Multibanco/Stripe integration, CTT Expresso shipping, IVA configuration and e-Fatura AT are all included. Pricing is a transparent subscription — no hidden commissions, and setup is covered by the starter package.

Do you offer multi-currency, multi-language, local SEO and marketplace sync?

EUR is the base currency with multi-currency optional. PT and EN run with local SEO tuned for Lisboa, Porto and Braga searches. Stock and price sync with Worten, Fnac.pt and OLX Portugal is managed from a single dashboard, keeping every channel aligned.

E-Commerce Site Portugal

Portugal E-Commerce Storefronts that Convert

Selling to Portugal requires three non-negotiables: MB WAY one-tap payment, an AT-certified billing engine, and Continental Portuguese (not Brazilian) copy. ZunaPro launches fully localized PT stores on Magento Adobe Commerce, Shopify Plus or WooCommerce in 30-45 days.

Platform choice for the PT market

Because Portugal has tiered IVA (mainland 23%, Madeira 22%, Açores 16%) plus mandatory ATCUD, QR codes and SAF-T PT, Shopify's "single tax" assumption breaks down quickly. Magento or WooCommerce paired with an AT-certified billing layer (PHC, Primavera BSS or ZunaPro) handles all three regions and B2B-to-B2C blends seamlessly.

MB WAY — the must-have payment rail

MB WAY from SIBS holds 52% mobile-checkout share in Portugal. Customers enter a phone number, approve via push, and pay in under 6 seconds. ZunaPro wires MB WAY via the official SIBS API with an Easypay fallback rail.

Multibanco reference payments

B2B and older B2C cohorts still pay via Multibanco referência — they walk to a Multibanco ATM, type an entidade + referência + valor triplet, deposit cash or transfer. ZunaPro generates the triplet, listens to SIBS webhooks, auto-confirms the order and triggers fulfillment.

PSP comparison

PSP	Fee	MB WAY	Multibanco
SIBS direct	0.9% + €0.06	Yes	Yes
Easypay	1.3% + €0.10	Yes	Yes
Stripe	1.4% + €0.25	No	Beta
PayPal	3.4% + €0.35	No	No
Klarna PT	2.9% + €0.30	No	No

AT-certified billing — legal requirement

Any merchant with annual revenue above €50 000 must use AT-certified software (Portaria 195/2020). The engine must hash-chain documents, mint ATCUD codes, embed the QR and export SAF-T PT monthly. ZunaPro deploys its own AT-certified engine or bridges PHC / Primavera.

Continental Portuguese (not Brazilian) localization

Brazilian copy hurts PT conversion. Words diverge: PT registo vs BR registro, PT facto vs BR fato, post-Acordo Ortográfico differences. ZunaPro's Continental PT linguists localize every string, currency format (€ pre-amount), date order (DD/MM/AAAA) and address fields (Código Postal NNNN-NNN).

Livro de Reclamações Eletrónico

Every PT e-commerce site must display a visible link to the Livro de Reclamações Eletrónico (mandatory online complaints book). ZunaPro mounts it in the footer and routes complaints to DGAE automatically.

Shipping stack

CTT Expresso — D+1 Lisboa/Porto, ~€3.50 / kg
Chronopost PT — premium tier, ~€6 / kg
MRW PT — retail network, ~€4 / kg
Galp / BP petrol-station pickup density unique to Portugal
CTT Locker — 24/7 contactless

Professional E-Commerce Store for Portugal

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Everything Your E-Commerce Needs

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Invoicing & Accounting

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Built for the Portugal Market

Local Marketplaces

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Payment Methods

Compliance & Legal

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Frequently Asked Questions