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📦 Turnkey Fulfillment in Turkey

We Store, Pack & Ship — You Focus on Sales

Send your products to our İstanbul warehouse. We pick, pack and ship via 6+ carriers as orders come in. Same-day dispatch, real-time stock tracking, Trendyol/Hepsiburada/N11 integrated.

Storage from €4/month Same-day shipping (14:00 cutoff) Marketplace integration included
We Store, Pack & Ship —

Our Marketplace Partners

COUNTRY-SPECIFIC

Built for the Turkey Market

Local marketplaces, carriers, payment methods and compliance frameworks — from a single panel

Local Marketplaces

  • Trendyol
  • Hepsiburada
  • N11
  • Çiçeksepeti
  • Amazon.com.tr
  • Pazarama

Carrier Integrations

  • Yurtiçi Kargo
  • Aras Kargo
  • MNG Kargo
  • PTT Kargo
  • Sürat Kargo

Payment Methods

  • iyzico
  • PayTR
  • Param
  • BKM Express
  • Papara

Compliance & Legal

  • KVKK
  • e-Fatura/e-Arşiv
  • GİB Beyanı
  • ETBİS Kayıt
  • KDV %20
  • e-Fatura (GİB)
SUCCESS STORY

A butik moda markası in İstanbul

"Trendyol + Hepsiburada entegrasyonuyla 6 ayda aylık siparişlerini 4x artırdı"

Monthly Fixed + Per-Order — Clear Price Table

No hidden costs. Prices exclude VAT. All amounts in Euros; monthly invoice converted to TRY at the official central-bank rate.

📦 Storage (Monthly)

Your products are stored on shelves or pallet positions. Billed monthly based on space consumed.

Small Box
20×20×20 cm · ≤ 5 kg
Accessories, cosmetics, small electronics
€2/month
+ VAT
Large Box
50×50×50 cm · ≤ 25 kg
Kitchenware, small home appliances
€7/month
+ VAT
Oversized / Cold Chain
On request
Furniture, white goods, +4°C products — request a quote
On request
+ VAT

🚚 Order Processing (Pick & Pack)

When an order comes in we prepare, pack and hand it to the carrier. Shipping cost is excluded — billed separately at your carrier's rate.

Bundle / Extra Item
2nd item and beyond in same order
If combinable into one package
+ €0.50/item
+ VAT
Large Box Order
> 25 cm or > 5 kg
Extra handling — shipping cost excluded
€4/order
+ VAT
Return Processing
Customer return · unpack · inspect · restock
If damaged, you receive a photo report
€1.50/return
+ VAT

🎁 Add-On Services (Optional)

Optional services most customers need. Activated on request, shown in monthly report.

Labelling / Barcode Application
Marketplace labels (Trendyol, Hepsiburada)
€0.25/item
+ VAT
Gift Wrap
Custom gift packaging for end customer
€1/package
+ VAT
Quality Control
Visual inspection · inbound check
€0.30/item
+ VAT
Handling / Custom Work
Hourly · kit assembly, repackaging
€15/hour
+ VAT

From Onboarding to First Shipment — 1 Week

Standard process: 7 days to full integration and dispatching your first orders.

  1. 1
    Day 0

    Consultation & Contract

    We collect your product list (SKU, name, dimensions, weight) and estimated monthly order volume. Marketplace touchpoints are clarified. Monthly fixed + per-order estimate provided. 3-month contract signed.

  2. 2
    Day 1-3

    Inbound to Warehouse

    You or your supplier ships products direct to our İstanbul warehouse (Kocaeli/Gebze). Container unload, pallet break-down, count — all included. Photo report of received stock provided.

  3. 3
    Day 3-5

    System Integration

    Products defined in the Zunapro panel. API connection to your Trendyol / Hepsiburada / N11 / Çiçeksepeti stores. Stock auto-syncs. Marketplace labels applied.

  4. 4
    Day 5-7

    Test Orders

    You send 2-3 test orders (under your own name). We measure pick & pack time, package quality, carrier speed together. Adjustments made based on your feedback.

  5. 5
    Ongoing

    Same-Day Dispatch (14:00 Cutoff)

    Orders received before 14:00 ship the same day via MNG/Aras/Yurtiçi/PTT. After cutoff, next business day. Track order status in real-time.

  6. 6
    Monthly

    Reporting & Invoicing

    On the 1st of each month: detailed report — stock movements, order count, carrier costs, return statistics. One e-invoice issued. Payment by bank transfer or credit card.

Why Zunapro Fulfillment?

Most fulfillment providers in Turkey either only store or only handle marketplace integration. We do both — one panel, one invoice, one point of contact.

End-to-End Under One Roof

Storage + packing + shipping + returns + reporting — all in one package. No juggling vendors. Single invoice, single panel.

Same-Day Shipping

Orders by 14:00 ship same day. Full operations weekdays, half-day Saturday. Delivery to your customer in 1-2 days.

Marketplace API Integration

Trendyol, Hepsiburada, N11, Çiçeksepeti, Amazon TR, PttAVM. Orders auto-route, prices/stock sync. New marketplace added in 1 day.

Real-Time Stock Panel

Per-SKU stock tracking, sales reports, top-rotating SKUs, return rate — all in the Zunapro panel. Min-stock alerts via email/SMS.

6+ Carrier Options

MNG, Aras, Yurtiçi, PTT, Sürat, UPS, DHL. Best price/speed auto-selected per customer location. Corporate-negotiated rates apply.

Transparent — No Hidden Fees

Monthly fixed + per-order. Packaging billed at cost (no markup). Monthly report itemises everything. E-invoice fully compliant.

What We Need to Get Started

Send us these — we'll open the warehouse for you.

  • Product list (Excel/CSV): SKU, product name, dimensions (cm), weight (g), unit cost
  • Estimated monthly order volume (total and by marketplace)
  • Marketplace store details (Trendyol seller ID, Hepsiburada partner ID, etc.)
  • Existing carrier contract if any (otherwise we provide)
  • Tax certificate + signature circular (for the contract)
  • Current stock counts (to plan the transfer)

Turkey Fulfillment Application

Fill out the form and we'll send you a tailored quote and onboarding plan within 24 hours. Free consultation — no obligation until you sign.

Frequently Asked Questions

What products do you accept?

Standard e-commerce products: apparel, footwear, accessories, regulated cosmetics, small electronics, homeware, books, toys, non-food consumables. We DO NOT accept: flammable/explosive chemicals, live plants/animals, firearms, uninspected food, cold-chain products (+4°C requires a custom project), antiques or high-value art (>€5,000 declared). If unsure, ask first.

Is there a minimum quantity or minimum contract term?

No minimum quantity — you can start with 10 SKUs. Minimum contract term is 3 months (to amortise onboarding + integration). After 3 months you can cancel anytime; products returned to you within 30 days, outbound transport at your cost.

How does marketplace integration work?

We connect to Trendyol/Hepsiburada/N11 seller APIs. When an order drops, it auto-routes to our panel, pick & pack is triggered, label printed, carrier handover. The correct tracking number is pushed back to the marketplace. Stock is synchronised — a unit sold on one marketplace is auto-deducted across all (over-sell prevention).

How are returns handled?

Customer hands over to the carrier → arrives at our warehouse → opened and inspected within 24 hours. Undamaged items return to the shelf and stock count updates. Damaged items: photo report sent to you, awaiting your decision (loss fund or customer refund). €1.50 service fee per return.

Who pays for packaging materials (boxes, mailers, labels)?

You do, but with an important nuance: because Zunapro purchases these in bulk, we invoice you **at cost** — no markup. The monthly report breaks every item down (boxes used × unit price). If you prefer, bring your own branded boxes (for brand consistency) — we store them in our warehouse and you only pay per-order handling.

Can you ship my non-marketplace (own website) orders too?

Absolutely. Shopify, WooCommerce, Magento, Zunapro storefront — all integrated via API. Order drops → auto pick & pack. Customer pays you directly; we only handle the physical logistics. The only difference: shipping labels show your company name on direct-website orders (white-label).

Fulfillment Center In Turkey

Clarify cost, setup, local fit and operations for fulfillment center in Turkey with ZunaPro.

Fulfillment Center In Turkey Guide

Brands looking for a fulfillment center in Turkey usually want to know where products are held, how quickly orders are packed, which carrier network is used and how returns are handled.

A fulfillment center is not only warehouse space. It connects receiving, barcode control, shelf location, stock accuracy, picking, packing, shipping labels, tracking numbers and returns in one workflow.

Turkey combines fast urban delivery, marketplace volume and regional carrier networks, shaping warehouse operations directly.

ZunaPro plans fulfillment in Turkey so marketplace orders, ecommerce orders, stock synchronization, carrier dispatch and returns can work together.

In Turkey TRY pricing, instalment options, e-archive invoicing and fast WhatsApp contact shorten the decision time.

What To Clarify Before You Start

Before requesting a quote or starting the project, these points should be clear.

  • Inbound Receiving: The largest cost is not always the shipping fee. Wrong stock, late dispatch, incorrect packaging, missing tracking and unmanaged returns quickly damage customer trust.
  • Inventory And Shelves: A fulfillment quote should separate inbound receiving, monthly storage, per-order picking, packing material, carrier pricing, return checks and additional handling fees.
  • Packing And Shipping: For growing brands, fulfillment center selection should reflect order volume, product type, parcel size, campaign season, return rate and target delivery time.
  • Returns Operation: ZunaPro turns fulfillment operations into a logistics operation that ships orders quickly, protects stock accuracy and keeps returns organized by making each process measurable, traceable and readable for teams.

Scope And Implementation Plan

Decision, Setup And Ongoing Management

Each Row Answers A Practical Buyer Question.

TopicWhat It ClarifiesWhat ZunaPro Does
Inbound ReceivingClarifies expectations, data and responsibility for Inbound Receiving.Connects Inbound Receiving to proposal, setup and ongoing management.
Inventory And ShelvesClarifies expectations, data and responsibility for Inventory And Shelves.Connects Inventory And Shelves to proposal, setup and ongoing management.
Packing And ShippingClarifies expectations, data and responsibility for Packing And Shipping.Connects Packing And Shipping to proposal, setup and ongoing management.
Returns OperationClarifies expectations, data and responsibility for Returns Operation.Connects Returns Operation to proposal, setup and ongoing management.

Inbound Receiving Quality Check

Steps And Flow

Inbound Receiving sets the plan for how fulfillment center should be delivered in Turkey. Scope, timeline and responsibility are written down at this stage so revisions stay rare. Once the plan is locked each team sees its own boundary and small details that look minor at first are still included in the proposal.

When the Inbound Receiving plan moves to the field, internal roles, approval chains and reporting cadence are defined too. Progress is measured at fixed checkpoints instead of constant meetings, and decisions follow a process rather than a single person.

  • Target user and decision maker definition
  • Needs list with priority order
  • Internal responsibility split
  • Success criteria and measurement method
  • Question list for the kickoff meeting

Local Compliance

In practice, Inbound Receiving should run as a short loop that includes team reviews, customer feedback and real data from the field. At the end of each loop the owner, timeline and expected output of the next step are written down so progress depends on a system, not on a single person.

The largest cost is not always the shipping fee. Wrong stock, late dispatch, incorrect packaging, missing tracking and unmanaged returns quickly damage customer trust.

How Inventory And Shelves Affects The Outcome

Practical Example

During Inventory And Shelves, the buyer needs to see which step happens in which order and what is delivered. Local language, payment and compliance details for Turkey are discussed here. A transparent process shortens revision cycles, reduces knowledge loss between teams and keeps the delivery calendar reliable.

During Inventory And Shelves, real user scenarios from the Turkey market are tested. Whether the local customer prefers phone, message or a form, and where they hesitate during payment, becomes visible at this stage.

  • Step-by-step workflow and delivery calendar
  • Approval and revision count
  • Migration and test plan
  • Pre-launch acceptance criteria
  • Rollback and emergency plan

Practical Example

A small but critical detail in Inventory And Shelves is the content approval chain. Every sentence going live in Turkey should be reviewed once more by a local reader; this protects brand tone, legal fit and conversion potential at the same time.

A fulfillment quote should separate inbound receiving, monthly storage, per-order picking, packing material, carrier pricing, return checks and additional handling fees.

Packing And Shipping Details And Tips

Long Term Care

Packing And Shipping is the area that creates the gap between a quote and the real cost. For brands researching Fulfillment Center, scope width, content production and integrations shape the total budget. When cost lines are listed individually, comparing offers becomes easier and ROI can be measured from the start.

To read the Packing And Shipping cost line correctly, one-time and monthly figures must sit on separate rows. As scale grows in Turkey, integrations, content updates and reporting drive most of the recurring spend.

  • One-time setup cost
  • Monthly maintenance line
  • Extra module or integration fee
  • Local language and content production cost
  • Cost lines that change with scale

Pre Work

The Packing And Shipping cost line requires the recurring and variable parts to be visible in writing. Growth decisions like a seasonal campaign, an extra language or a new product category should already be marked on the budget.

For growing brands, fulfillment center selection should reflect order volume, product type, parcel size, campaign season, return rate and target delivery time.

Returns Operation Step By Step

Risks And Mitigation

Returns Operation keeps living after launch. To keep selling in Turkey, maintenance, reporting and content updates must be planned from day one. Without a clear post-launch plan a project erodes within months; a steady support routine keeps brand value intact.

The Returns Operation block must turn into a loop of analysis, content refresh, campaign work and technical maintenance. As traffic grows in Turkey, every part of this loop needs a clear owner.

  • Performance and error monitoring
  • Content update routine
  • Scale plan for growth
  • Seasonal campaign preparation
  • Customer feedback loop

Steps And Flow

The Returns Operation block must be fed continuously with customer questions, support tickets and performance data. As live traffic grows in Turkey, the behaviour patterns that emerge are the most valuable input for setting the priorities of the next release.

ZunaPro turns fulfillment operations into a logistics operation that ships orders quickly, protects stock accuracy and keeps returns organized by making each process measurable, traceable and readable for teams.

Fulfillment Center Process Steps For Turkey

Typical Flow From Kickoff To Launch

Every project is different, yet fulfillment center work in Turkey usually follows a similar order. The steps below summarise the practical path from the first call to going live and clarify what to look for when reading a proposal.

  1. Discovery call: needs list, target market and delivery date are discussed; both sides agree on shared language.
  2. Plan and proposal: scope, cost lines and timeline are written down; revision rules are made explicit.
  3. Preparation: brand assets, content, visuals and technical requirements are gathered in one folder; ownership is listed.
  4. Implementation: design, setup, integrations and content placement run in parallel with regular checkpoints.
  5. Testing and launch: acceptance criteria are checked, a final pre-launch test is run, and going live happens on plan.
  6. Ongoing support: maintenance, reporting and content updates continue at an agreed cadence after launch.

Common Mistakes

What To Watch When Buying Fulfillment Center In Turkey

Many companies make a fulfillment center decision based only on the starting price. Maintenance cost, local fit and missing reporting often force the project to be rebuilt months later.

  • Teams that quote a single price and later add revision or maintenance fees
  • Local language, payment or shipping habits not discussed during the quote
  • No clear ownership of content production
  • Maintenance, security updates and reporting not included in the proposal
  • Marketplace, e-invoice or payment integrations left out of the initial scope

Turkey Market Note

Local Expectations And Operational Detail

When planning fulfillment center for Turkey, local language, payment habits and official procedures should be discussed early. Customer trust is built when contact, invoicing, delivery and support stay consistent.

Turkey combines fast urban delivery, marketplace volume and regional carrier networks, shaping warehouse operations directly.

Turkey combines fast urban delivery, marketplace volume and regional carrier networks, shaping warehouse operations directly.

In Turkey TRY pricing, instalment options, e-archive invoicing and fast WhatsApp contact shorten the decision time.

Typical Customer Scenarios In The Turkey Market

How Fulfillment Center Needs Look At Different Scales

The three scenarios below show how fulfillment center positions itself at different scales in the Turkey market. The goal is for each business to spot the profile closest to its own situation and to ask the right questions from the start.

  • Newly launched small brand: Priority is fast launch and a low monthly cost. In Turkey, starting with pre-launch preparation, local language, simple payment and a single contact channel is correct. Maintenance stays small at first and reporting and campaign layers are added as growth becomes visible.
  • Growing mid-sized business: At this profile fulfillment center decisions can no longer sit on a single person. In Turkey multiple channels, extra languages and higher daily order volume come into play; reporting, automation and a steady content refresh become critical.
  • Enterprise-scale brand: The priority here is steady growth, an auditable process and a horizontally scalable infrastructure. Beyond Turkey, expansion to neighbouring markets, multilingual management, advanced reporting and KPI-based support become a must.

What Drives The Cost

How To Read A Fulfillment Center Proposal

A fulfillment center proposal for Turkey should show its components clearly. Itemised quotes prevent later surprises and make comparison between providers possible.

  • Scope width, page or screen count
  • Design depth and customisation level
  • Integrations, reporting and automation needs
  • Local language, content production and visual preparation
  • Maintenance, hosting, security and support model

Post-Launch Ongoing Support

For Sustainable Results In The Turkey Market

The value of Fulfillment Center comes not from launch day but from the steady support that follows. As customer behaviour, campaigns and technical needs in Turkey change, the site, system or operation must adapt with them.

ZunaPro plans fulfillment in Turkey so marketplace orders, ecommerce orders, stock synchronization, carrier dispatch and returns can work together.

  • Monthly performance report with a short action list
  • Content, visual and campaign refresh routine
  • Security updates and technical maintenance calendar
  • Advisory for new integrations or module needs
  • Capacity and speed check before seasonal peaks

Frequently Asked Questions

Who is this service for?

It suits companies entering a new market, improving digital sales or organizing an existing operation.

What should be prepared first?

Target market, service scope, languages, payment or contact flows and technical needs should be assessed together.

What affects pricing?

Scope, integrations, content depth, design needs, official requirements and support model affect pricing.

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