Galaxus
Schweiz
Swiss Fulfilment Centre: Glattbrugg, Pratteln, Geneva and Die Post Same-Day
Swiss logistics is shaped by two unusual constraints: alpine geography and non-EU customs. The hub choice swings last-mile cost by 25-40%. This guide weighs the Zürich-Glattbrugg, Basel-Pratteln and Geneva-Plan-les-Ouates fulfilment hubs, the carrier landscape (Die Post, DHL Schweiz, Planzer, Quickpac), customs clearance pathways and MyPost24 locker integration.
CH Logistics Hub Comparison
| Hub | Access | Monthly m² Rate | Die Post Cut-Off | DACH Customs |
|---|---|---|---|---|
| Zürich-Glattbrugg | A1+A3+ZRH airport | CHF 14-22 | 19:00 | Express (ZRH customs) |
| Basel-Pratteln | A2+EAP airport+DE/FR border | CHF 11-18 | 18:00 | Triple-border advantage |
| Geneva-Plan-les-Ouates | A1+GVA airport+FR border | CHF 16-26 | 18:30 | FR-CH transit |
| Bern-Schönbühl | A1+A6 | CHF 9-14 | 17:30 | Domestic |
| Lugano-Manno | A2+LUG airport+IT border | CHF 10-16 | 17:00 | IT-CH transit |
Zürich-Glattbrugg: The Primary Hub
Glattbrugg (postcode 8152) sits at the crossroads of Zürich Airport (ZRH) and the A1/A3 motorways. It covers 72% of Swiss population within a 2-hour truck radius. Galaxus / Digitec operate their own DC in Wohlen and Wallisellen, making Glattbrugg ideal for cross-dock. Die Post's Briefzentrum Zürich-Mülligen is 12 km away with a 19:00 cut-off for next-day letter and Priority Post.
Basel-Pratteln: Triple-Border Advantage
Basel-Pratteln (postcode 4133) is 5 km from the German border (Weil am Rhein) and the French border (Saint-Louis), and 12 km from EuroAirport Basel-Mulhouse. Uniquely positioned as a DACH-wide distribution hub: a single warehouse can serve Swiss, German and French customers within a 4-hour radius. Roche and Novartis pharma logistics anchor GxP-certified warehousing in the area — ideal for international sellers in pharma, cosmetics or supplements verticals.
Die Post: Federal Incumbent and Same-Day
Die Post (Swiss Post / La Poste Suisse / Posta Svizzera) is the federal postal operator and holds roughly 70% of the Swiss parcel market. Service tiers:
| Service | Delivery | Price (1kg) | Tracking |
|---|---|---|---|
| PriorityPost (Prio) | Next business day | CHF 5.50 | Full |
| EconomyPost (Eco) | 2-3 business days | CHF 3.80 | Full |
| Same-Day (major cities) | Same day | CHF 18-32 | Full + GPS |
| URGENT (hourly) | 2-4 hours | CHF 35-60 | Full + GPS |
Alternative Carriers: DHL, Planzer, Quickpac
| Carrier | Price (1kg) | Strength | Weakness |
|---|---|---|---|
| Die Post Prio | CHF 5.50 | Every village + lockers | Wide delivery window |
| DHL Schweiz | CHF 7.20 | DACH integrated | Mountain villages D+2 |
| Planzer | CHF 4.80 | B2B pallets + same-day | Weak B2C |
| Quickpac (Migros) | CHF 4.20 | Galaxus/Migros integrated | Sunday limited |
| DPD Schweiz | CHF 6.50 | European cross-border | Domestic D+2 |
Customs Clearance: EU→CH and Türkiye→CH
Every shipment from Türkiye to Switzerland triggers a BAZG/EZV customs declaration. Express carriers (DHL/UPS/FedEx) handle border clearance via "Verzollung-Plus" automatically — typical fee CHF 14-22 per parcel. For bulk consignments use a Spediteur connected to the Direct Trader Input (DTI) system. With Importeur Verzollung the MWST and customs are billed to the seller rather than the buyer; the customer sees an all-in price and friction drops.
MyPost24 Lockers and PUDO Network
Die Post's MyPost24 network covers 700+ points — train stations, Migros stores, Coop stores, petrol forecourts. Same-day or next-day pickup is a key conversion lever in Swiss e-commerce. Integration uses Die Post Webservice API (XML/SOAP or REST). Over 30% of Galaxus customers choose locker pickup.
Zunapro CH Fulfilment Solution
The Zunapro Swiss fulfilment package: shared warehousing in Glattbrugg or Pratteln (CHF 14-22/m² monthly), multi-carrier orchestration across Die Post + DHL + Planzer, BAZG customs integration, MyPost24 + PostShop pickup, returns processing (CHF 4.50/parcel), Galaxus / Digitec / Brack.ch feed sync. Operational ramp 6-10 weeks, volume-based pricing CHF 5.50-9.80 per order.